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Thomas Yang
Adobe Employee
Thomas Yang
Adobe Employee
March 21, 2023
Question

Now in beta: smoother playback and less screen tearing for Windows customers

  • March 21, 2023
  • 1 reply
  • 813 views

We have improved our display pipeline to provide smoother playback and to reduce screen tearing artifacts. The change is effective in the latest public betas of Premiere Pro and After Effects.
The changes we've made slightly increase memory usage, so the improvements are available on computers with a GPU that have 2 GB or more of VRAM.
If you have been affected by screen tearing, we'd love to get your feedback on this change.

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1 reply

Shebbe
Community Expert
ShebbeCommunity Expert
Community Expert
March 24, 2023

I don't know what you guys did but performance is terrible now, the tearing is gone on mercury transmit, but it stutters, lags and catches up speeding the footage up. When I had both transmit to a 2nd monitor and NDI playback didn't work at all. The playhead also stutters when transmit was enabled.

None of the issues mentioned above happen on release Premiere Pro 23.2.0 with same project loaded.
System: Win11, AMD 5900X, 128GB RAM, RTX3090

Thomas Yang
Adobe Employee
Thomas YangAuthor
Adobe Employee
March 24, 2023

@Shebbe Thank you for trying out and sharing your feedback. I am glad to hear that the screen tearing is gone for you. We do need to investigate further about the stutter and lag issue you are seeing. To help us get a repro and investigate, can you help share the followings. Thank you in advance.

  • What is the renderer selected in your project settings? CUDA? Software?
  • What are your monitors' refresh rates? You can find them in Windows Display Settings.
  • What is your GPU driver version? Is it Studio Driver or Game Ready Driver?
  • Can you elaboarate more on "both transmit to a 2nd monitor and NDI playback didn't work at all"? Do you see issue only with NDI? Or you are seeing it with both regular transmit and NDI?

 

Shebbe
Community Expert
ShebbeCommunity Expert
Community Expert
March 24, 2023

Sorry for the lack of detail.
Renderer: Oof, didn't check this as I'm used to it always being set to CUDA but it may have been software. If the choice is tied to the project file I doubt it was software though because it was from an existing project.
Displays: 60hz (59 point something?) Timeline framerate 25fps
Driver: Studio Driver 527.56

2 Displays: My gut feeling says that if software renderer was way too heavy to process it, that's why it got stuck to not playing at all with both enabled. There was audio playing back but the playhead didn't start moving nor did the video feed. I only noticed it not playing back on my second monitor, the NDI was enabled already but I didn't bother to check it's actual output on a receiving end.

Hope this somewhat helps otherwise let me know and I can do further testing on monday when I'm back at the machine.

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