Participant

Adobe CC plugin for Word/Powerpoint

Forum|Forum|7 months ago
July 17, 2025
3 replies
84 views

Since around March this plugin no longer seems to be compatible/work with Word/PP. Despite several workaround attempts the library itmes just do not import. There have been countless forums with Adobe but it seems they have yet to provide a solution. Come on Adobe sort this out please it's crippling to our workflow.

Patrick Adbe

Adobe Employee

Hey Anna,

I am so sorry you are encountering this as well. We are aware of this issue. The workaround some have found in the interim is to export the graphic to your desktop, then re-adding it directly to either the libraries panel in one of our applications or dragging and dropping it into CCD. I know this is not ideal, but while we look into the root cause of the issue, this may help to unblock you in the short term. Let me know if you have any questions.

A

Anna31848485w5zr

Participating Frequently

Hi @Juan P. ,

I'll jump in if @defaultuy1mbcv91l9g is unavailable. I have also been experiencing issues using the CC plugin for PowerPoint. My issues involve assets importing pixelated, where previously they retained their original resolution quality. The pixelation involves all assets; AI, ID and PS created.

I am running version 4.6.79 of the add-in (image below) and running Windows 11 Enterprise. I appreciate any information you can provide about an update to this add-in.