Bug Reports

Illustrator CC library keeps freezing on illustrator 29.5.1. everything else works still, just the library panel freezes and you cant select anything. only work around is closeing the illustrator and re-opening up everything. 

When I try to search across all libraries for an item I get no results found. If I swich to the individual libraries search works as it should. This has only just started happening after years of use.

Firefly's "Remove Background" function is not working; pressing it does nothing.

We used to be able to place an inDesign document onto an inDesign page and export it for print or screen viewing without issues. In the current 2026 version it either screws up the color export settings (for example, text that is solid black is exporting as a built black) OR causes issues with the PDF export like file corruption and missing elements.

I am running MacOS Tahoe 26.3.1 on an Apple M4 Max, and Premiere Pro (+ Media Encoder) 26.0.2.When sending any sequence from Premiere Pro to Media Encoder, the text and/or captions do not appear in the Media Encoder preview or the final file.I have recreated the issue using a range of export presets/formats, a variety of the standard sequence settings and various fonts. The issue happens every time.It has occurred when using the absolute simplest sequence possible: new project, saved on desktop, new default sequence, a single graphic layer featuring the default ‘New Text Layer’ text & font, but when viewing the preview in Media Encoder, it features nothing but black.The issue does not occur when exporting from Premiere Pro.

Je suis sous W11 Famille 64 bits Version: 26200.7840. Le microprocesseur est un Intel(R) Core(TM) Ultra 7 255H et ma carte graphique NVIDIA GeForce RTX 5060 Laptop GPU.Quand je lance Camera Raw à partir du filtre, le système peut me permettre de traiter 2 ou 3 photos, parfois une seule et parfois se plante dès le début.Très souvent le plantage a lieu après avoir créer un masque sujet et bouger un peu les curseurs exposition et contraste.Très souvent aussi, le plantage se produit quand j’essaie d’ajouter ou supprimer des zones de masquage.J’ai alors une fenêtre qui me dit : “ Le processeur graphique a rencontré une erreur irrécupérable. En raison d’une erreur d’exécution, l’accélération GPU a été désactivée pour le reste de la session “.Après action sur ctrl+alt+sup parfois j’ai accès au gestionnaire des tâches et je peux mettre fin à la session mais le plus souvent la seule solution est de se déconnecter.Après avoir beaucoup chercher avec Le Chat GPT France on a trouvé la solution suiv

I have several libraries created for some page layout marks I use everyday in InDesign. After I work on one file, the next file I open, the CC Libraries panel is frozen. I cannot select anything or change libraries. All I can do is collapse the panel. I’ve tried dumping caches, library files and the only thing that works is to restart the program.Is there a fix for this? Is there anything to try to keep the panel working for more than one file?

CC Library panel is CONSTANTLY freezing up. Every single day, it never works. This has been going on for months. PLEASE fix it. Frustrating to see all these posts about this same issue and not a single one of them has been addressed. This problem has been happening for WAY too long for Adobe to continue ignoring this.

When a user tries to sign a document, an error message appears.“You will be redirected in 3 seconds”“Something went wrong. To proceed with completing this agreement, we will redirect you to our classic experience, which will clear any signatures and initials you entered in this agreement.”This document has 2 fields Signature and text field.We have tested a document that worked prior in Dec 2025 which had no issues and the same document now produces the same issue.End user’s device is Windows 11 will all Windows and Firmware patches completed.This is happening to more than one user across multiple documents.  

Can you please fix this issue, its forever stuck on one set of libaries when i need to pull assetts from other brands im working on 

New gradients are automatically added/ created for no reason. Theses gradients cannot be deleted / modified without Indesign crashing right awayThe action of ‘Selecting unused swatches’ doesn’t select these gradients, despite nothing using them.     Fred

CC Libraries will not initialize. Followed all suggestions within Adobe Community. No luck. Note: I keep minimal CC Libraries active at a time, and I back up then deactivate all project libraries that I am no longer using. Have logged out and back into Adobe CC. Have closed and reopened programs. Libraries will not initialize for use.

For the last week, after a recent update, my libraries keep freezing after about an hour of use or if I go into another program.  The only way I was able to get past this was fully closing the program and reopening again. I also have a problem with saving my files as well.  We use onedrive in our office.  Now when I try to save my whole computer lags.  If illustrator is not open there is no problem.  The only way around this while I am working is either pausing the sync or quiting onedrive.  Illustrator V 29.5.1MacBook ProApple M116 GB Memory OS - Sequoia 15.5

This used to work somewhat reliably over the last few releases but now it's buggy as anything. I copy just "Details" to avoid overwriting other settings, but after 50 images the feature just gives up. I've got 96GB of RAM and 4TB SSD with about 750GB of available space. It's a 2023 Macbook Pro M3 Max. Latest available LR version as of time of writing this. The whole point of this Mac was to speed things up, but now Lightroom is slowing me down to a grinding halt. Absolutely outrageous.  I've restarted the Mac, I've updated Lightroom. Nothing solves this issue. Pasting all settings again doesn't solve it. This software is so broken it's actually becoming a joke that I have to pay for this mess. 

Can't pull icons från CC Library in ID, what's going on? 

My library panel inside photoshop, illustrator, indesign, etc keeps freezing. I have to close out the app and shut down close CC and reopen them to get it to start, but it will only work for a couple minutes until it freezes again. Very frusterating as I have all branding and assets uploaded to the library. I've seen other posts with this issue in the past but no fixes.

Unable to custom sort anything in the Libraries Palette even though Custom Sort and Custom Groups are selected.

Adobe, please Help!!In the office we have multiple users using Libraries, and they are shared between them.  The libraries are not updating when someone adds a new item or moves it to a different sub folder etc...  People are unable to see other peolpe's updated activity in the Libraries we can all see our own items that we added or moved or changed, but we can not see other people's.  However if they go into the Creative Cloud Desktop app and navigate to the libraries tab and then click on the "Browse all" Tab at the top, the library items do show up in the display, but only if you look at it through the Creative Cloud Desktop app and then engage the "Browse all" tab.  That would tell me that the sync is happening but it is not pussing it out to the actual library for some reason. This has been getting worse and worse over the last month.

I'm having trouble with CC Libraries changing the names of links when packaging an illustrator file. I've already been using the method of having to duplicate an asset within the library assets to make sure the name of the asset in the library isn't changed to 'Artwork 1', which isn't ideal as I have to test and do this more than once sometimes. I need my assets to retain their assigned names when packaging a file that uses Adobe CC library assets as I work in a large team and we absolutely cannot have these random named assets being outputted!

Problem: White and light-colored assets are still invisible in Adobe Libraries across the entire Creative Cloud suite. Ask: Let us change the thumbnail background color — or at least display transparency. This has been a long-standing request in the forums, and it’s baffling that such a basic visibility option hasn’t been added yet. If the Transparency Grid already exists in the library option to turn on/off, why not extend that functionality to the background? Minor issue, why does InDesign label this "CC Libraries" and all of the other apps just have "Libraries" – it's out of alphabetical order only in that application for some reason.

I have to quit out of InDesign and reopen. The library will work for a little while and then stop working again. Can't select anything, can't scroll, can't drag items to my workboard. This only started happening when I upgraded InDesign yesterday.

I heavily rely on the CC libraries for speed of CRE book productions. The CC library InDesign panel becomes inactive and freezes. When expanding the panel it streches like a flat jpeg. The troubleshooting either does not help or gives temporary relief for a couple hours tops. I shouldn't have to log in/out of Adobe to get the CC library panel to work for a limited amount of time. 

Just in the last few days my CC Libraries are loading really slowly and sometimes they never load. I've done all the troubleshooting on this page and NOTHING HAS WORKED! https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html All my apps are up to date. I'm on Mac OS 13.7.4. PLEASE HELP!

Window with all the CC Library is not loading anything -- screen is completely blank. Issue is only with Photoshop. 

The creative cloud add-in for powerpoint used to work flawlessly when transferring items from Indesign into "your library" and placing into a powerpoint. Recently, everything created in Indesign is grayed out and says "this item is not supported in powerpoint" when hovering over the item. I have the current version of the plugin installed (4.6.79) and Adobe Indesign 2025.