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G
gkr
Participant
March 5, 2024

All of my files and folders are gone.. There is a good two years of work i just lost...

  • March 5, 2024
  • 1 reply
  • 130 views

Not sure what happened, but all of my files and folders are completely gone from all apps.  The one that hurts the most is all my XD files.  I currently am using the most up to date version of XD and my files are still available (those that are being shared) to members of my team..  The one file she duplucated and shared back with me is full of broken artboards, and the prototypes are no longer prototypes... What is happening, and how can i get all of my work back? 

    1 reply

    michaell90664989
    michaell90664989
    Participant
    March 12, 2024

    Hi

    I am not sure with XD files, but for PSD (photoshop) you may find (on a windows box) local versions of the files in the "C:\Users\XXX\AppData\Roaming\Adobe\Creative Cloud Libraries\LIBS\<YYYYY>_AdobeID\creative_cloud\dcx\ZZZZ\components"

    Same applies for a MAC, but they are stored another place. 

    where XXX is your username, YYYY is your adobe userid, and ZZZ  is your library id (16 and 32 chars wide)  (there may be several ZZZZ, one for each major library).  

    Inside  in the  "manifest.base" file in the parent dir,  you will find the relation between the document-id and the file  name as a json structure along with  other information. 

    You can make script to parse the manifest file and recover/rename  the files.

     

    I this does not apply for XD files, poke around in the creative_cloud directories, and you may find some useful structures or files.

    Hope this help

     

     

     

     

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