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Participant
March 20, 2024

Can't search all CC libraries

  • March 20, 2024
  • 7 replies
  • 707 views

When I try to search across all libraries for an item I get no results found. If I swich to the individual libraries search works as it should. This has only just started happening after years of use.

7 replies

Participating Frequently
April 12, 2024

This has also been happening across our marketing team. For some people, the search function within the CC desktop app doesn't work at all. For others, the CC libraries search function within various apps like InDesign and Photoshop doesn't work. Sometimes, we can get the problem to temporarily resolve by closing programs, logging in and out of Adobe Creative Cloud, and/or opening libraries to get them loaded before being able to search them. The problem and solution seems to be random and intermittent, and we're having more times lately where nothing fixes the issue. We are hoping this bug can be resolved soon as we are a large team and are using the CC library to its full potential for our marketing assets and activities.

Participant
April 9, 2024

Hello, we're encountering the same issue here. Our complete Trek Bicycle design team transitioned to libraries, but we're facing challenges with search functionality due to the large number of libraries we have. Initially, there was reluctance among team members to switch to Adobe CC libraries, and this issue might jeopardize its viability for us. Adobe, please inform us once this bug is resolved to prevent our team from abandoning the platform. Thank you.

Participating Frequently
April 8, 2024

Also have this issue - seems to be a cache syncing problem with CC libraries, multiple individuals within our organization are also struggling with this. The 'Search All Libraries' function only works after I go through each individual library and open them manually - very frustrating. 

Participating Frequently
April 4, 2024

Adding that clearing preferences didn't do anything. This only started happening immediately following the update.

Participating Frequently
April 4, 2024

Same issue here. I only see the "Recents" and no other library. Very frustrating. Also, it fails to cache libraries so I have to open all of them every time in order to make search work.

mattb256
Participating Frequently
March 27, 2024

Also have this issue.

Participant
March 22, 2024

Seeing the same issue here. The way this is acting it's almost like you have to cache the data before it'll search through it.