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Participant
June 4, 2025

Cant share CC library

  • June 4, 2025
  • 2 replies
  • 325 views

I work at a company and two of us cant share CC libraries between us. The problem has persisted for years. We need to solve this asap. 

2 replies

sarab90643066
Participant
June 6, 2025

This has been happening to me as well, as a freelancer, being able to create a library and share it to the client for handoff is ESSENTIAL.

 

Shared libraries are one of the big things Adobe has going for it, but when I try to share a library: 

 

- The email the other party gets to join leads to a 404 link

- They have to find the library and join through *notifications*, then log out and log back in several times before the library even appears

- The libraries rarely sync and often revert to previous versions of assets

 

This needs to be fixed, it's such a glaring issue with Adobe and I honestly can't believe the issues have been allowed to persist for this long.

Community Manager
June 4, 2025

Hi Andreas,

 

Thank you so much for raising this to our attention. Can you describe more around the issue that you are encountering? Which app are you using to share the libraries from? Is the screenshot that you are sharing above from the recipient or what you see when you access the library as the owner?

Hoping to help you resolve this as soon as possible.

 

Best,

Akshay

Libraries PM

Participant
June 7, 2025
The screenshot is from the end which is receiving the share link.
I screenshotted it when my colleague shared a library with me.
It shouldn't matter which app is being used, but in this case it was
Illustrator.

--
Mvh, Andreas Pilskog

Designer / Partner | Overhaus
M +47 483 48 560

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