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FeedbackCommunityMember
Inspiring
November 6, 2023

CC libraries dashboard BROWSER VERSION

  • November 6, 2023
  • 2 replies
  • 58 views
When I change the name of a library it updates successfully but when I exit the libraries webpage return to the libraries page, the change I made defaults to the previous state. The change is effective across all libraries panels in all apps and CC desktop dashboard - but NOT IN THE BROWSER. I’ve tested on Chrome, Edge, Safari on PC and mobile and all have the same problem. I’ve tried clearing cache etc but same problem occurs across all browsers on all devises. Can you please look at this it’s quite annoying. Thank you!

    2 replies

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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Next time this occurs, can you try hard reloading the page (On a mac: hold down the shift key and press the reload button, on Windows, hold down the control key and press the reload button)? The library name changes will not automatically update if you used the back button, so you will need to force a refresh. It should not, however, overwrite the Library name you just set, so if this does not help let me know and we can dig into it further. Thanks!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Hello Neil: Next time this occurs, can you try hard reloading the page (On a mac: hold down the shift key and press the reload button, on Windows, hold down the control key and press the reload button)? The library name changes will not automatically update if you used the back button, so you will need to force a refresh. It should not, however, overwrite the Library name you just set, so if this does not help let me know and we can dig into it further. Thanks!
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