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Participant
July 16, 2025

CC Libraries Freezing

  • July 16, 2025
  • 1 reply
  • 206 views

I am having constant issues with my libraries freezing/being unseable across InDesign and Illustrator. I took the time to build out all the brands I work for, but it is frustrating when I can't easily access the library. 

 

The back button to get back to my other libraries is grayed out in InDesign and in Illustrator it is just stuck on another library. Please advise on how to fix this, it is important to my workflow. 

1 reply

Adobe Employee
July 21, 2025

Hi @Alexa Patton,

 

Sorry for the inconvenience this may have caused.

  1. What version of Creative Cloud, InDesign and Illustrator are you using?
  2. Are you on Mac or Windows?
  3. How often does it happen?
  4. Does it only happen after a specific series of steps? If so, what steps are they?