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Participant
September 16, 2024

CC Libraries in Photoshop unclickable and distorted when resizing panel

  • September 16, 2024
  • 5 답변들
  • 215 조회

5 답변

Adobe Employee
September 17, 2024

However, from the little I can see from the gif you shared I noted your Libraries view is undocked. Could you try dragging or somehow docking it to the Panel on the right? If that doesn't work, could you try restarting your computer? In turn, if that doesn't work, could you uninstall and reinstall Photoshop? If you reach this last part, make sure to save any work progress or files you need to your machine before uninstalling.

Adobe Employee
September 17, 2024

Also, I just tried inspecting in detail the gif you posted, but couldn't. Are you using LICEcap?

Adobe Employee
September 16, 2024

Thank you. What is the name of the file you uploaded with the logs?

Eleonora_G작성자
Participant
September 16, 2024

Hi, the Libraries Panel still doesn't work even when not resizing it and also when I quit and reopen Photoshop. Attached is a gif that shows the steps taken when the issue presented, the logs have also been sent. Thank you for the help!

Adobe Employee
September 16, 2024

Hi, please provide the following information:

  1. If you don't resize the Libraries Panel in Photoshop, does it work as expected?
  2. Could you share your logs via our Log Collector tool?
  3. Could you share some detailed reproduction steps?
  4. If you quit Photoshop and restart it, does the issue persist?