Inspiring

CC Libraries isn't working properly

Forum|Forum|2 years ago
November 6, 2023
5 replies
183 views

When I try to click on any library it doesn't open that library. Other times everything in the library panel is really tiny. I have seen it really large as well. It has been very glitchy for me.

CC Libraries

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A

Akshay.

Community Manager

We have a fix in the upcoming Illustrator 25.4 and is already available on pre-release.

You can download this from the pre-release section of the Creative Cloud Desktop App. Can you try this out and confirm if this resolves the problem for you.

Note: Illustrator should be shown in the prerelease section of Creative Cloud App(Not Beta). If you dont see the pre-release section, you can enroll to pre-release by

1) navigate to https://www.adobeprerelease.com/
2) search for Illustrator CC program and apply.
3) Once this is approved, you will be notified over email and then should start seeing v25.4 in the prerelease section of Creative Cloud App.

F

FeedbackCommunityMemberAuthor

Inspiring

same!

F

FeedbackCommunityMemberAuthor

Inspiring

library freezes and cannot switch between libraries or grab assets

F

FeedbackCommunityMemberAuthor

Inspiring

I am unable to click on any of my libraries. It is completely stuck on one library that I cant even scroll down or click on items.

F

FeedbackCommunityMemberAuthor

Inspiring

Cannot open/go back to the folder in CC Library. Only last/current library items are available. Also, CC Library Window gets very small or big (including it's font) so there is no possibility to switch between the library folders

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