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FeedbackCommunityMember
Inspiring
November 6, 2023

CC Libraries Panel Sync issue with Spark Post Template

  • November 6, 2023
  • 2 replies
  • 58 views
In Spark.adobe.com there is new Spark Post Templates that can be stored in CC Libraries.
But when I'm adding a Template in a CCLib, I have Creative Cloud Desktop sync issue.
From Spark.adobe.com, removing this Post Template automatically fix the issue.
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    2 replies

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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Hello again Stéphane, thank you for your patience and reporting this issue. We have fixed the problem you described, please try again to save a template to your CC Libraries on spark.adobe.com, and don't hesitate to let us know if you are still seeing syncing errors.

    -Molly

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Hello Stéphane, thank you for reporting this issue. I'm sorry to hear this new feature is causing library sync to fail. We are working to fix the problem. At this time I don't think we need any additional information from you, as we can reproduce the issue on our side as well. Thank you for your patience!

    -Molly
    CC Libraries Engineer
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