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FeedbackCommunityMember
Inspiring
November 6, 2023

CC Library panel crash on right click

  • November 6, 2023
  • 3 replies
  • 79 views
On my 2 Macs and my Win, the CC Library panel crash when I'm doing a right click and the is in freeze when I re-open the panel.
And so in different software!

I used the CC Cleaner Tool to remove the CC Library component and reinstalled It like mentioned in the Help page, but the problem is still there.

And, now, because I realized it's on my 2 Mac (1 MB Pro from 2017 and one from 2014, both on Mojave 10.14.3) and on my Wacom MobileStudio (last Windows 10), I think the issue is on my account!

    3 replies

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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    I am experiencing this too.
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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    The new group feature definitely seems to be the issue. I hadn't made the correlation myself until reading the OP's comment. Removing the asset I wished to edit from a group allows me to right click and edit. Otherwise right-clicking in the library panel in Photoshop, Illustrator and InDesign will crash the panel.
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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Continuing my investigation, it seems to be relative at the new Group feature… and I'm using a lot this feature!

    If I'm right-clicking on an Asset stored in Group (filter or not by Group or Type, it crashes if the asset is stored in a Group), the CC Library panel crashes.

    If the Asset is in the "Ungrouped" section, no issue my right-click is working fine!
    But I'm surprised because that was not the case before?!
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