Participating Frequently

Illustrator 29.6 Bug_ Libraries are frozen and am unable to access assets>>>>

Forum|Forum|8 months ago
June 19, 2025
2 replies
284 views

This latest problem with illustrator which has been crashing constantly is quite alarming. I updated Illustrator to 29.6 yesterday and trusted that all would be well, but now am unable to access assets as Library is frozen.

I am on Mac Mini Studio, Apple Mac M2 pro, OS Sequoia 15.5 . It seems lately that every Adobe Illustrator update brings more and more problems and is wasting hours of precious time.

Do Adobe ever test anything in house before issuing updates? It seems like they want their long suffering customers to do all the testing for them?

CC Libraries

A

AdbeFlor

Adobe Employee

Check out the answer here: https://community.adobe.com/t5/illustrator-discussions/illustrator-mac-2024-freezes-on-launch-won-t-start/m-p/14785047/page/2#M415600

-- Adobe CC Libraries Engineer

M

Marie PhilippaAuthor

Participating Frequently

Jul 12 and still Illustrator is not fit for purpose. Libraries are unavailable. It is impossible to get any work done. I have had several charming technicians say that they will fix the problem and when I ask if there is a more stable version of Illustrator I could use say no there isn't. I ask if they can tell me what I am doing to cause the glitches, they reassure me that I am not doing anything and that is technical issues with the programme that they are working on to resolve. They then go on to try and get me to subscibe to something else. At the very least Adobe should do the decent thing and reimburse ourt subscriptions. The programme is just not fit for purpose at the moment and hasn't been for months now

Philippa

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