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Participant
April 4, 2024

Illustrator v28.4.1 - Library not loading all assets

  • April 4, 2024
  • 2 respostas
  • 472 Visualizações

In Illustrator, the Library window fails to load the majority of assets in most of my libraries.

I've found that forcing a refresh fixes it but it's cumbersome and sometimes doesn't work.

Refresh methods:

- In the LIbrary window, navigate the the "All Library" page. Close Illustrator and reopen.

- In Adobe Cloud, in the Library that isn't loading. Double click on an Asset to open it in Illustrator.

- Logout-Login of Adobe

 

Sometimes none of these would "refreshes" would work and I'm stuck waiting/trying again.

 

Note: "Libraries sync error: Creative Cloud services are blocked. Please check your Firewall settings" does appear sometimes when I'm having Library issues. The IT department hasn't changed anything with the firewall compare to when this message didn't appear. (aka: When Libraries were working.)

2 Respostas

Participant
April 26, 2024

Having the same problem here lately and I wonder if Adobe is going to bother to fix the issue. This is simply unacceptable to be forced to search for "workarounds" and "fixes" for a program developed by a multi billion dollar company.

davidc38508586
Participant
April 9, 2024

It can happen in After Effects, Premiere and Photohop either. I'm a little annoyed by how cc libraries are working lately, and they are essential for me and for many.