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Participant
September 29, 2025

InDesign CC Library Panel freezing, inactive and stretches on expand like it's a flat jpeg

  • September 29, 2025
  • 3 replies
  • 151 views

I heavily rely on the CC libraries for speed of CRE book productions. The CC library InDesign panel becomes inactive and freezes. When expanding the panel it streches like a flat jpeg. The troubleshooting either does not help or gives temporary relief for a couple hours tops. I shouldn't have to log in/out of Adobe to get the CC library panel to work for a limited amount of time. 

3 replies

Participant
October 7, 2025

Thank you. We have identified the issue and a fix is in the works.

Maria3B
Participating Frequently
October 7, 2025

This just happened to me again, for like the third time. Library panel is completely unresponsive and if I try to adjust the window, it stretches as if it's a jpg that had been place on the page. It's bizarre. It's annoying. I'm sick of seeing it.

Adobe Employee
September 30, 2025

Hello, we've recorded a ticket for this phenomenon of the panel stretching as you described. However, we need more information on how to replicate the issue. Are you able to reliably replicate the issue after restarting the app? Could you take a video of you starting the app and the steps you take that cause it to freeze? 

-- Adobe CC Libraries Engineer