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November 6, 2023

Library doesn't Load

  • November 6, 2023
  • 1 reply
  • 173 views
Library isn't loading (message: failed to initialize) when I hover over the icon
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    1 reply

    A
    Community Manager
    Akshay.Community Manager
    Community Manager
    November 8, 2023

    Hi,

    Sorry, you're facing this problem. Could you please try:

    Follow the steps from Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

    Make sure you've killed CCLibraries process in Task Manager / Activity Monitor, as well as quitting all Adobe related products. This is mentioned in steps 1 and 2 of the article, but I wanted to point it out because it's important.

    Let me know if the issue still exists after following these steps!

    Thank you,
    Akshay

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