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amyg40157935
Participant
September 16, 2025

Please fix libraries!!

  • September 16, 2025
  • 1 reply
  • 36 views

Last week, the only way to switch to a different library was to quit and restart InDesign. And when attempting to open the library window, it would distort. Today, NO LIBRARIES are available. This is nuts, Adobe and a huge annoyance for something users rely on every day.

1 reply

smorrice
Adobe Employee
smorrice
Adobe Employee
September 18, 2025

Hi @amyg40157935 ,

We are sorry that you are having an issue with Libraries. To help us track down the issue it would be great if you could provide some information:

1. What OS are you using?
2. What application are you having the issue in?
3. What version of the application and is it up to date?
4. What version of Creative Cloud is installed and is it up to date?
5. Can you provide screenshots or, even better, a video capture of the screen?
6. Could you collect the logs off of your system and upload them so engineers could take a closer look?
7. If you do upload the logs, please take note of the filename and post it here.

 

Thanks for your patience.

 

https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-log-collector-tool.html

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