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FeedbackCommunityMember
Inspiring
November 6, 2023

Sync between Macs is extremely (!) unreliable

  • November 6, 2023
  • 2 replies
  • 54 views
The syncing between my two Macs (macos 10.13.6) is extremely unreliable. Although one computer's files are currently in the CC cloud, they are not synchronized/downloaded to the other computer. Starting/restarting both CreativeCloud and the Mac has no effect.

The help texts on the corresponding Adobe website (https://helpx.adobe.com/de/creative-cloud/kb/arent-my-files-syncing.html?mv=product&mv2=accc#) list shortcuts for resetting the local database, etc., but they do only work on Windows not work on the Mac.

Unfortunately, Creative Cloud is not a reliable solution with which you can work professionally.

    2 replies

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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    I have te same problem.
    In addition, the images for which I get the license using the library in illustrator, do not update in the palette and I have to download them from the browser. Working professionally this way it's impossible.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    The syncing between my two Macs (macos 10.14.6) is extremely unreliable. Although one computer's files are currently in the CC cloud, they are not synchronized/downloaded to the other computer. Starting/restarting both CreativeCloud and the Mac has no effect.
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