Inspiring

sync deletes files randomly

Forum|Forum|2 years ago
November 6, 2023
3 replies
77 views

Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.

Desktop Sync

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FeedbackCommunityMemberAuthor

Inspiring

Hi there, thank you for your feedback. We will review this to see what the issue might be. Thank you for your patience.

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FeedbackCommunityMemberAuthor

Inspiring

We are frequently experiencing this issue too.

We have a shared folder that has a large file structure. We have found files missing, only when we have gone back to a project, to make amends or find relevant files.

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FeedbackCommunityMemberAuthor

Inspiring

Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.

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