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FeedbackCommunityMember
Inspiring
November 6, 2023
Needs More Info

sync deletes files randomly

Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.
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    3 replies

    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Hi there, thank you for your feedback. We will review this to see what the issue might be. Thank you for your patience.
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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    We are frequently experiencing this issue too.

    We have a shared folder that has a large file structure. We have found files missing, only when we have gone back to a project, to make amends or find relevant files.
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    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.
    Translate
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