Skip to main content
F
FeedbackCommunityMember
Inspiring
November 6, 2023

XD files usually not sync via CC desktop app.

  • November 6, 2023
  • 2 replies
  • 46 views
XD files only sync when I save them as a new file. Niether XD files can not be downloaded from the cloud web platform, however I see there the relevant, latest state.
    This topic has been closed for replies.

    2 replies

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    Hi there! Thank you for your feedback.

    I would love some more detail into the first issue you're experiencing. My understanding is that when you are uploading XD files to Creative Cloud Files from your desktop, it only syncs those files to Assets Web (and their other devices) if it’s a new XD file. However, if you try to save over that file, it doesn’t sync that new version. Is this correct?

    As for the second issue around downloading XD files, this is currently under review. Thank you for your patience!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 6, 2023
    If it would be possible to allow us to Download XD files from the assets.adobe.com website, we would at least have a way to get the updated file from there. Add the download button for XD files. Basically all the other file formats allow download already
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices