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Marlene25916963bz52
Participant
August 13, 2024

210483322 Ai file is not editable

  • August 13, 2024
  • 2 replies
  • 252 views

I licensed 210483322 as an Ai file but it's an embedded image into Illustrator and not editable. How can this be solved? Do I get my credit back? Can the author reupload an actual Ai file?

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2 replies

C
Community Manager
Contributor1Community Manager
Community Manager
August 14, 2024

Hello @Marlene25916963bz52, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
August 13, 2024

Perhaps @Contributor1 can refer this asset back to the moderation team and advise whether your account can be credited.

Jill C., Forum Volunteer
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