Bug Reports

Hello, I used AI to summarize the problem and performed actions.1. Problem I FaceThe blue "Download" button on the Adobe Stock website is completely unresponsive when downloading licensed video assets (footage) and audio (.m4a!). Crucially, downloading static images works perfectly normal, but the failure ONLY happens when trying to download video assets.Both Website and downloading from Adobe Cloud doesn’t work.When I press F12 to check the browser console during a video download attempt, it shows the following errors in a continuous loop:net::ERR_CACHE_OPERATION_NOT_SUPPORTED! on the media asset temporary URL Multiple Content Security Policy (CSP) directive violations (connect-src 'self' ... blocked 30+ times) Failed to load resource: the server responded with a status of 401 () immediately after clicking download. net::ERR_CACHE_OPERATION_NOT_SUPPORTED when requesting audio assets from audios.ftcdn.net (e.g., 48K_2061147383.m4a). Error showing after clicking re-download for licensed

Camera Raw 18.4 gives an error in "lens blur". I shot Raw 18.2 and everything was perfect.

não esta fazendo a sincronização entre meus computadores mesmo tudo estando sincronizado e não consigo baixar a fotos pois fica dando desatualizado as informações de IA

I licensed Asset #2023615238 as a vector file, but opening it up in Illustrator only contains an embedded image, not actual vector graphics. Attaching the .AI file.  

Cuando intenté editar un PDF con subrayados y la función de guardado automático falló, perdí todo mi trabajo. Sinceramente, este es el peor software de Adobe. Prefiero mil veces un software que, aunque no esté actualizado, funcione perfectamente para lo que necesito, en lugar de uno con todas las funciones más recientes.Solo puedo recomendar a los demás que no lo utilicen, ya que no hay garantía de que las funciones principales funcionen correctamente.

The Adobe Audio Library has been crashing for a long time and displaying the message “An unexpected error has occurred.” I can't find any of them. Please fix this quickly. thx

Dear Community and Team,  i am Stock Contributor experiencing a recurring issue with the automatic language conversion of keywords in Adobe Stock. Despite taking the following steps, the language of the keywords is automatically changed from English to German. Problem:I upload images with keywords in English only (e.g. “tree”, “house”, “Vienna”). I select all the photos and choose the English language for all of them at the same time. When submitted for review, the language of the keywords is AUTOMATICALLY CHANGED TO GERMAN (e.g. “Baum”, “Haus”, “Wien”). This does happen with the most of the images (some of them remain English)I also tried to switch every single image to English, uploaded two images – one is now in German, the other is in English. I'm a bit frustrated, tried to change the language and region, but it didn't help. My IP address is certainly from Austria.What can i do? I have just realized that the language for many images in my portfolio is set to German, and this is def

When I select multiple objects — for example, two images — and try to move them, only one moves. I deinstalled version 21.4 and installed 21.3 and the moving works again. Version 21.4 apparently has a bug. 

Hello. I recently connected my Payoneer account to my Adobe Stock Contributor account. My Payoneer account has been approved and I can see multiple "Adobe Canada Services Corporation" funding sources in Payoneer, which indicates that the connection request was received. However, in my Adobe Stock Contributor account, the Payment Details section still shows the Payoneer account status as "Connecting..." and the connection never completes. Thank you for your assistance. 

COLOR MODE: if you put a sequence adjustment or a sequence lut you cannot have everything affected by it. Graphics, title cards ot anything else. It needs to act as an adjustment layer, one has to be able to remove it where you do not want it or to put things on top that are not affected by it. A sequence adjustment should behave as a clip adjustment and you should be able to remove it where you do not need it in the effect controls on any clip level

When I open Photoshop, the left toolbar icons become grayed out, blank, or partially invisible. The tools appear to still be there, but the icons do not display correctly and the toolbar becomes difficult to use. At the same time, my Creative Cloud Libraries panel also loads slower.This happens even when I create a brand-new untitled document, so it does not seem to be related to one specific PSD file.Troubleshooting already attempted:Restarted Photoshop Restarted the computer Reset the workspace Restored toolbar defaults Renamed/reset the Photoshop 2026 Settings folder in AppData/Roaming Tested with a brand-new untitled document Checked whether the issue was tied to a specific fileThe issue still continues after these steps.Expected result:The Photoshop toolbar should display all tool icons normally, and Creative Cloud Libraries should load correctly.Actual result:Toolbar icons appear gray, blank, or missing, and Creative Cloud Libraries fail to load or stop working at the same time.T

The report options in Adobe Stock are way too limited.   This image, for instance, doesn't show names and doesn't violate IP, but it's categorized as a "vector" when the actual file is just a bunch of sliced PNGs which isn't what I was looking for, doesn't belong in that category, and is less useful than if it had just been a flat pixel image.   https://stock.adobe.com/search/images?filters%5Bcontent_type%3Aphoto%5D=0&filters%5Bcontent_type%3Azip_vector%5D=true&hide_panel=true&k=speech+balloons&search_type=usertyped&asset_id=532803687   Do human beings actualy vett any of the things that go in your online stock library or is it all just automated at this point?

Downloads from Adobe Stock are slower than dial-up!I've got 500+ Mbps fibre download.Getting similar stock from multiple other companies is done in seconds - Adobe takes FOREVER!!I've just signed up to a subscription - if this is best that Adobe can do, its getting cancelled - there are enough other sources of images without battling with Adobe.As things stand, this is not a usable service and is not fit for purpose.Any fixes you can suggest?I'm on a Macbook Pro via Safari.Yes, I've restarted computer, emptied cache etc etc. Speed test says download is 525Mbps. Other sites work just fine.

My freelancer is facing very long download times for simple jpegs on the exact same machine he was able to download the entire CC suite in moments. Clearly, his connection is not the problem.Is Adobe Stock throttling download speeds for certain IP ranges? We're in different countries, and I'm not experiencing the slowdown.

I purchased an extended license for AdobeStock_1947678659 to be able to use it as a vector. I downloaded the .ai version, opened it in Illustrator, and it appears to be raster. Please assist. Thank you.   

Many vector assets are falsely described as “Editable Stroke” or not marked as AI Generated and after downloading turn out to be either live-traced slop or AI generate and not usable for my needs. I make sure to toggle ‘Exclude GenAI Content” on every search as I don’t want any AI generated images. This is a waste of credits. I wish there was an easier why to report problematic AI generated images besides posting on this forum.@Contributor1The following images are my most recent issues:193209407420146011341649857678

Contributor profile: https://stock.adobe.com/ru/contributor/212428229/sxcdOnly a few images from the portfolio are labled as AI-generated, although other images from the same collection are not labled as AI-generated.All images are low resolution, making it harder to detect AI artifacts. Suspected images:2006794934 (number 10 after 8 on the plastic ruler)2006794055 (there should be less tape on one side)2006794154 (position of the second eagle’s head)1893789484 (11 holes on the disc instead of 10)Given these examples, I suspect most of the portfolio  

This is advertised as an editable stroke set of line icons, all of which are obviously just an AI slop image with no stroked paths, and they look terrible when zoomed in. ID: 2044506777

I would like to report some AI-generated images that are of poor quality or don’t make sense (not technically but visually).Of course no one is “forced” to license such low quality images, but In order to maintain the overall quality of Adobe Stock, and to not make it more difficult to find good material by "cluttering" the collection with poor quality images, Adobe should be more strict when approving AI-generated images for the database. Examples:823810261105308541810180494129132749879691535129691533519759204051018049412…Check also the corresponding collections for more similar poor results. Best regards,Till.

Hello everyone,I am an Adobe Stock Contributor (Displayed Name: byerenyerli) and a digital entrepreneur. Recently, I had to format my computer and phone, which unfortunately resulted in me permanently losing access to my Google Authenticator and primary registered email address. Therefore, I am completely blocked from accessing my contributor panel and cannot access my verified trade portfolio or earnings. I am an individual with health issues and unable to work normally. Stock content creation is my primary source of income.I have already contacted General Live Chat Support (I have the case email code and live support redirection. However, they are passing the buck to each other). The supervisor stated that they do not have the technical authority to modify contributor accounts from their panels and directed me to contributor email support. However, when I emailed them, I received an automated response telling me to return to the Help Center chat. I am currently stuck in a frustrating

After clicking EDIT IN PHOTOSHOP in Illustrator, the file wont open and Photoshop cant open any other file, v. 27.7.0, Mac OS. I need to force quit the app to open a file again. It happened a lot of times. No file is open and the options to create a new file and open file are grayed out (pic). Only option is OPEN RECENT, but if a choose a file it wont open. The app doesnt close too. Need to force quit it.  

Phone verification loop — Cannot access Contributor portfolio (Indonesia)

Downloaded 5 Images in Vector format but they are all Images placed within Illustrator and not editable. The Files are:20018463642010912290202960548320134580962013461586

Hello,I have purchased and downloaded two vector files in Adobe Stock. The asset IDs are #2015102521 and #2015105687. When I open them in Adobe Illustrator, I receive an error that says, "could not find linked file." It appears the graphics for both of these files were linked rather than embedded, and as a result, the files are empty. Please advise.Thank you,Lorie