Bug Reports

La risoluzione immagini non sarebbe male ma è troppo piena di assurdi bug che ti fanno sprecare tempo e generazioni di immagini. Stamattina ha generato immagine di guanti di pelle con sopra SMALTO ROSSO da unghie 😱prompt interpretati male molto spesso e MILIONI DI BUG CHE CREANO ASSURDITÀ. PECCATO. 

Assalamu Alaikum, Dear Adobe Stock Contributor Support team. I am a person of very limited means. I support my family by selling designs on Adobe Stock alongside a small job, and I have absolutely no intention of violating Adobe Stock's guidelines; I deeply respect the platform's rules. My Adobe Stock ID has been blocked, and I am currently unable to earn any income, making it very difficult for me to support my family. I earnestly request that you review the reason for the block and reactivate my ID. If there were any errors in my submitted content, please point them out to me; I assure you that I will not upload such designs in the future and will strictly adhere to all Adobe guidelines. However, if it is not possible to reactivate my account, I humbly request that you transfer the accumulated earnings in my account to my Skrill account.Kind regards.[personal information removed by moderator]

I have isolated the issue specifically to newly added Adobe Stock assets in Adobe Express.Uploaded images export and download successfully. Also, an Adobe Stock image that I had added and successfully downloaded approximately two days ago still downloads successfully in the same workspace.However, newly added Adobe Stock images cause the entire project to fail to download with the “Download failed – Sorry, something went wrong” error. I tested this with another browser and also created a simple project containing a Stock image plus text, but the download still failed.This appears to affect the processing or licensing of newly added Adobe Stock assets rather than Adobe Express downloads generally.Could you please check whether there is an issue with Adobe Stock asset licensing/processing or the Stock licensing service for my account?

Since, after searching many previous posts here, there is apparently no way to report individual assets for their quality, issues, or misleading descriptions, other than entering into a long, complicated chat window or reporting it here publicly, I will report it here. The user "Kartick" has numerous vector line icon assets that claim in both the thumbnail image and the description to have an "editable stroke." The two that I have licensed do not have an editable stroke and I would assume that is true for the rest of their assets. The assets that I downloaded and confirmed do not have an editable stroke are: #1321977567 and #1318359047. Thankfully I have an education license through my employer, so wasting an asset download isn't a big deal for me, but if I had paid for this individually, I would be very upset. Just trying to prevent someone else from having this happen to them. Thank you.

Dear Adobe Stock Support Team,I am writing to request urgent assistance with verifying my Adobe Stock Contributor account. I am currently unable to complete the account verification process because I am not receiving the OTP/verification code sent via SMS to my phone number.Every time I attempt the verification step, I encounter an error with my phone number. I have already completed email verification, and my phone number is active and fully functional.Troubleshooting steps already taken: Attempted multiple times across different days/times. Tried numbers across different cellular networks in Pakistan. Ensured local short-code/SMS blocking is not enabled on my mobile carrier. Since standard automated SMS verification is failing, please escalate this issue to the Adobe Stock Contributor Support team or open a support ticket on my behalf. I kindly request that you either manually verify my phone number or provide an alternative verification method so I can activate my Contributor ac

At least for teams. Needed 5-image equevalant credits ($49.95) becuase we are not seeking any subsriptions. To my surprise, email confirmation showed that it will be renewed annually. Chat support told me they can cancel this renewal once we use our credits. This was not disclosed on Adobe's Stocks for Teams page. As a matter of fact it states that we would have to renew manually. Adobe sure knows how to get "creative".  

Downloaded asset #2072759876 as a vector. It’s just an image contained in an ai file. Can i be credited for this image. Thanks

​@Contributor1 Stock image 2038659562 by Jibit is another bad quality vector trace, an unusable file.I’m trying to get a refund to my credits for the download via the chat feature in help. 

​@Contributor1  Another file that shouldn’t have passed the contributor team and ended up on the site. 

I downloaded he svg file but it is not a vector - it’s just a poor quality raster image inside an svg file.  By contributor MDHAMIDUL 

Exported File video and audio, only video was exported

The vector file for image no. 2124172385 is corrupted.

My freelancer is facing very long download times for simple jpegs on the exact same machine he was able to download the entire CC suite in moments. Clearly, his connection is not the problem.Is Adobe Stock throttling download speeds for certain IP ranges? We're in different countries, and I'm not experiencing the slowdown.

The image looked OK on the site but when I’ve downloaded and zoomed in, it’s a bad quality trace that I can’t use. Wobbly lines and inconsistent line widths all over it.  

Whether it’s a poorly traced or GenAI (spoiler alert it is GenAI), it is unusable as a vector and must be removed or flagged.https://stock.adobe.com/images/amanita-mushrooms-with-autumn-leaves-in-a-forest-during-sunset-vector-illustration/2115581495And the slopper in chief behind this seems to create hundreds of equally unusable images that pollute Adobe Stock and shouldn’t be allowed on here:https://stock.adobe.com/contributor/212965248/creativekamrul?load_type=author&prev_url=detail  

Hello,I am trying to add and verify my mobile phone number for my account security, but i am not receiving any OTP SMS code.When I try to submit the number (+8562096328455), it shows the error message: “ an error occurred during this operation. Please try again later.”Could you please help check or resolve this phone verification issue for my account?Thank you.

I finally had to reinstall the older PS Beta 27.9 on both my workstation and laptop, and the on-device remove tool to work on my Nvidia RTX 4090/5080 series with16GB VRAM. I’m running the current Nvidia Studio Driver 610.88. However, updating to PS 27.9.1 or PS Beta 27.9.11 causes the on-device remove tool to severely stall and must cancel. Using the Cloud option works only if on WiFi, but I am still waiting for an update fix for the on-device to function properly. This issue has been ongoing for over three months!! BTW - No logs are necessary to collect send as the identical issue can be recreated on any PC using Windows 11 and the RTX having 16GBVram card at Adobe PS lab, then read the log. 

BonjourJ’ai reçu un mail pour une image gratuite Photoshop mais elle n’est pas gratuite.“Voici votre modèle gratuit pour Adobe Photoshop”Merci de vos réponses

I am trying to create an Adobe Stock Contributor account from Bangladesh. Bangladesh (+880) is selected, but when I enter my valid Bangladeshi mobile number I receive “An error occurred while performing this action. Please try again later.” I have tried different browsers and the correct international number format, but the issue persists. Please help me verify my phone number or provide an alternative way to complete Contributor registration.

AI Studio has seriously damaged the Adobe Stock search experience. I use Adobe Stock professionally to source images, not to generate or edit them. Previously, clicking an image allowed me to inspect the asset properly and, crucially, browse other images from the same shoot or series. The new AI Studio behaviour removes that workflow and makes Stock much slower and less useful.Please restore the normal asset detail page as the default when clicking a Stock image, or provide an account setting that allows users to disable AI Studio or toggle it on or off. AI tools should be optional, not forced into a paid professional stock-image service.

While trying to add a Bangladeshi mobile number to my Adobe account for verification, the system shows an error and does not allow me to proceed. This issue persists regardless of the number or attempt count. Steps to Reproduce:1. Log in to Adobe account.2. Go to the option to add/verify phone number.3. Select country code: +880 (Bangladesh).4. Enter a valid Bangladeshi mobile number.5. Click on "Add". Expected Result:The system should send a verification code (OTP) to the entered Bangladeshi mobile number. Actual Result:An error message appears:"An error occurred while performing this action. Please try again later."The number cannot be added or verified. Screenshot:(Attached screenshot of the error message) Environment:- Country: Bangladesh- Device: Windows 10/11 (PC)- Browser: Firefox / Chrome (latest version)- Adobe Account portal Impact:Bangladeshi users are unable to add or verify their mobile numbers, which blocks them from using essential Adobe ser

Whether it’s a poorly traced or GenAI, it is unusable as a vector and must be removed or flagged.https://stock.adobe.com/images/124-majestic-waterfall-autumn-forest-vibrant-fall-colors-red-and-orange-foliage-wooden-footbridge-fallen-leaves-mist-serene-landscape-crisp-autumn-day-nature-photography-ethereal-atmosphere/1389323188  

Whether it’s a poorly traced or GenAI, it is unusable as a vector and must be removed or flagged.https://stock.adobe.com/images/sunset-landscape-bordeaux-wineyard-france/1285760565?prev_url=detail  

Reporting this image:https://stock.adobe.com/images/panoramic-morning-view-of-stellisee-lake-with-matterhorn-cervino-peak-on-background-impressive-autumn-scene-of-swiss-alps-zermatt-resort-location/1293332535For being unusable / badly traced vector or genAI.  

Whether it’s a poorly traced or GenAI, it is unusable as a vector and must be removed or flagged.https://stock.adobe.com/images/sunset-landscape-bordeaux-wineyard-france/1285760565?prev_url=detailPrompted by https://stock.adobe.com/contributor/212621359/ehsanollah?load_type=author&prev_url=detail