Bug Reports

#2025683039This image needs to be reviewed.

Adobe scan: I am getting charged after cancelling the subscription to premium while being in free trial (1 day in total), I want a refund  since now my PayPal has negative balance.

Despite the fact that I always select “Exclude Generative AI” when searching for stock assets, more and more unlabeled gen AI vectors are showing up in the results. Some are more obvious than others but, while I’ve unfortunately fallen for some that I should’ve caught beforehand, Adobe needs to do more. This issue is becoming more and more prevalent and it’s extremely frustrating.Some of the ones I’ve come across:https://stock.adobe.com/2074252330 - Licensed https://stock.adobe.com/1943657900 - Licensed https://stock.adobe.com/1734713689 https://stock.adobe.com/1734713689 https://stock.adobe.com/1998498014 https://stock.adobe.com/2042110231 https://stock.adobe.com/2042109367 https://stock.adobe.com/1666239154 https://stock.adobe.com/1666239171 https://stock.adobe.com/1666239186 https://stock.adobe.com/1666238018 https://stock.adobe.com/1666238035 https://stock.adobe.com/1902286946 https://stock.adobe.com/1902286908 https://stock.adobe.com/2028220768 https://stock.adobe.com/2028220653 h

Originally taken photo (File ID: 2099850333) is mis interpretated as an AI image ,It was shot with DJI Mavic4 drone . 

I select multiple files, all .PDF or .JPG, no file exceeds 3MB in size. Then I right click on the files and hit Combine. When I hit Combine I get Error marks on all the images and it tells me they cannot be opened. Sometimes I can back out, save just the .PDF files and open the images separately and drag and drop, other times I can add them after the fact with Insert Pages under the Thumbnail menu. But most times I just cannot add the images and that renders my work useless as the images are required. This only started about 2 weeks ago and needs to be fixed immediately or my company will start to lose money based on inability to use this product.

I have "Exclude Generative AI" selected in my search but there are some illustrations that slip through the cracks. Example: Image 1540744184 (https://stock.adobe.com/images/illustrations-depict-conservation-and-efficient-use-of-water-resources-for-sustainability/1540744184?prev_url=detail) When selecting "Report Issue" I am not able to report images that are clearly AI and to be reviewed. Would love for an option to get those properly tagged.

This is advertised as an editable stroke set of line icons, all of which are obviously just an AI slop image with no stroked paths, and they look terrible when zoomed in. ID: 2044506777

Hello,I would like to cancel my Adobe Stock (10 assets/month) subscription immediately. I am no longer interested in using Adobe Stock and I do not want any further payments to be charged.Please cancel my subscription effective immediately. If there is any cancellation fee, I kindly ask you to waive it, as I no longer need the service.Thank you for your assistance.

Whenever I search for anything when logged into my adobe stock account it comes up with a page not found error message whereas when I search when logged out, I can see all images. When I try to go to my library to see images I have already liked, i get another error message saying my request could not be processed. Any idea what is going on? 

Impossible d’accéder à certaine catégories d’Adobe Stock, comme les textures, entre autre. Cela renvoie vers une page introuvable 

Adobe Stock search is completely unusable.Every search (e.g. "Scotland", "Nature", "London") briefly displays "Page not found" before automatically redirecting to the Adobe Stock homepage.We have reproduced this:multiple Adobe accounts multiple users multiple Macs/PCs Safari, Chrome and Edge logged in and logged out BelgiumDirect URLs such as https://stock.adobe.com/search/images?k=scotland also fail.Safari Web Inspector reports:"Failed to load resource: Redirect was not allowed" "Unhandled Promise Rejection: TypeError: Load failed"This appears to be a server-side routing or redirect issue rather than a client problem. 

User Khan https://stock.adobe.com/sg/contributor/213390083/khan?load_type=author&prev_url=detail uses AI to create all their images but none of them are labelled as such. I’m on corporate plan so no credits were wasted but please review this so other users don’t fall for this and end up with disappointment when they realise the “high resolution” images have all these AI squiggly line textures.

At least for teams. Needed 5-image equevalant credits ($49.95) becuase we are not seeking any subsriptions. To my surprise, email confirmation showed that it will be renewed annually. Chat support told me they can cancel this renewal once we use our credits. This was not disclosed on Adobe's Stocks for Teams page. As a matter of fact it states that we would have to renew manually. Adobe sure knows how to get "creative".  

Hello, I used a plan credit for a stock file that was listed as vector, but is not. The file number is 2003840624. Is there are more efficient way to report files that are not as described and can I get that credit refunded?

I purchased Adobe Stock #321169282, good vibes text effect template with 3d bold type style and retro concept use for brand label and logotype  by Fuadi Alhusini False Advertising.  It is NOT Editable!!!!!

When asked to verify my phone number to access the Adobe Stock Contributor dashboard, the country code is locked to "United States." I can't change it. When I force it to be changed to Indonesia and enter my phone number, an error message like the one below appears.

If I try saving a stock image in my Library, it gives me error: Something went wrong. The action could not be completed. (Red snackbar error screenshot attached). If I try accessing my libraries of stock images, I get an error for that too (screenshot attached).

Regression breaking annotation group binding and mouse interaction in Classic ViewProduct / Version: Adobe Acrobat Desktop 26.1.21677.0Interface Mode: Classic Menus Enabled (Modern Layout Disabled)Operating System: Windows / macOS (Enterprise Managed Environment)Issue Summary:A critical regression introduced in a recent software update completely breaks the physical bounding box and coordinate synchronization of grouped drawing annotations. While the Group command applies the metadata tag successfully in the background backend ledger, the software's active layer fails to bind the shapes spatially. The mouse pointer treats elements as individual objects, and attempts to ungroup trigger a severe interface rendering freeze (ghost selection loop).Steps to Reproduce:Open any unflattened PDF document using the Classic Menus interface layout. Select the standard Select Tool (Pointer Arrow). Draw multiple vector comment shapes (such as lines, rectangles, polygons) on a single page. Draw a sele

Hello, I used AI to summarize the problem and performed actions.1. Problem I FaceThe blue "Download" button on the Adobe Stock website is completely unresponsive when downloading licensed video assets (footage) and audio (.m4a!). Crucially, downloading static images works perfectly normal, but the failure ONLY happens when trying to download video assets.Both Website and downloading from Adobe Cloud doesn’t work.When I press F12 to check the browser console during a video download attempt, it shows the following errors in a continuous loop:net::ERR_CACHE_OPERATION_NOT_SUPPORTED! on the media asset temporary URL Multiple Content Security Policy (CSP) directive violations (connect-src 'self' ... blocked 30+ times) Failed to load resource: the server responded with a status of 401 () immediately after clicking download. net::ERR_CACHE_OPERATION_NOT_SUPPORTED when requesting audio assets from audios.ftcdn.net (e.g., 48K_2061147383.m4a). Error showing after clicking re-download for licensed

não esta fazendo a sincronização entre meus computadores mesmo tudo estando sincronizado e não consigo baixar a fotos pois fica dando desatualizado as informações de IA

I licensed Asset #2023615238 as a vector file, but opening it up in Illustrator only contains an embedded image, not actual vector graphics. Attaching the .AI file.  

Cuando intenté editar un PDF con subrayados y la función de guardado automático falló, perdí todo mi trabajo. Sinceramente, este es el peor software de Adobe. Prefiero mil veces un software que, aunque no esté actualizado, funcione perfectamente para lo que necesito, en lugar de uno con todas las funciones más recientes.Solo puedo recomendar a los demás que no lo utilicen, ya que no hay garantía de que las funciones principales funcionen correctamente.

The Adobe Audio Library has been crashing for a long time and displaying the message “An unexpected error has occurred.” I can't find any of them. Please fix this quickly. thx