Adobe Stock Images not downloading

I’m having the same issue. I have the unlimited version of downloads but when I go to click download the assets don’t download to my computer. It says it’s in my cart but when I go to my cart nothing shows up. This has been a terrible experience as my job relies heavily on using stock assets.

Great. Thanks for the update. That is very helpful.

It did not work, HOWEVER... working with Adobe tech support and trying it on another network (like you suggested), it was an with my network firewall that was blocking the Amazon servers that the assets reside on. So, it has been solved.

I tried that

Not sure if you tried this already but you can try to download the asset again via libraries page and License History (linked provided under Profile) . Let us know if this work around also doesn't work . 

No, there are no errors. When i select an image and click to download, it adds it to my library but will not download the asset. I spent over an hour on the phone with Adobe tech support Friday and got nowhere. I have tried from alternate browsers. Purged cache. Restarted machine. Allowed Adobe Tech to control my machine remotely. I have signed out and back in. Have "unlimited images" but right now I have zero images. Nothing is working and putting me in a real bind.

Hi @David26208303ml0g , sorry that you are experiencing this. Are you getting any error? if so could you please share a screenshot or mention what the error is ?