Skip to main content
Participant
Nov 4, 2026 9:26 AM UTC
Open for Voting

Bug in search results for 4K vertical videos. (4k video filter)

I upload vertical videos in 4K and have noticed that my files are displayed with the following dimensions: A bug in the search results for 4K vertical videos.

HD: 1080 × 1920 pixels

4K: 2160 × 3840 pixels

However, when I apply the “Vertical Video” filter and "4k filter" in Adobe Stock search, no my videos appear. 

 

The videos I do see under that filter are listed as:

HD: 1080 × 1920 pixels

4K: 3840 × 2160 pixels

Suppose this is all "old vertical" videos. The 4K dimensions shown in the filtered results appear to be in landscape orientation, which seems inconsistent with the “Vertical Video” filter. I’m concerned that this may be why my vertical 4K videos are not appearing in those search results.

 

Could you please check whether my (and most another) videos are being classified correctly and whether there is an issue with the search filter or the way video dimensions are displayed?

I.e., if you don’t check the “4K” option, my videos appear in the search results, including via the “vertical video” filter. But if you check “4K,” only older videos will appear in the results. 

Please add “vertical video 2160 x 3840 px” to the filter.

Thank you!

4 replies

Community Manager
Nov 4, 2026 11:27 PM UTC

Can you provide the a file number ​@HanzoMX?

Translate
HanzoMXAuthor
Participant
Nov 5, 2026 8:35 AM UTC

for example # 1896183839

Translate
Community Manager
Nov 6, 2026 1:13 AM UTC

Hello ​@HanzoMX​, thank you for the file number. I’ve confirmed the issue and have reported this to the team that oversees this filter. I’m hopeful they will have it fixed soon. Thank you for the report and sorry for the problem with the filter.

Translate
yamato713108855
Community Expert
Community Expert
Nov 4, 2026 11:11 AM UTC

Does this mean that some items do not appear in search results?
If there are no errors in the settings used when registering the assets, nor in the settings of the video files themselves, then the issue might lie with the Adobe Stock search system.
Let’s have the staff look into it.

​@Contributor1 

Translate