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Inspiring
March 9, 2026

An asset disappears from licence-history and 3rd party copyright services ask for that specific asset proof of licence

  • March 9, 2026
  • 0 replies
  • 7 views

There might be a new exploit happening using adobe stock as initiator.

An asset was bougth years ago on Adobe Stock, and to current day it is on Adobe stock and for the account it says "re-download for free"

But said asset is not in licence history.

Support confirms that "re-download for free" is only available when previously image was licensed

Support claimes that said asset does not show up as licensed under in their admin systems

A company searching for unlicensed assets COPYTRACK conntacts us asking to provide a proof of licence for the same exact asset - and only the one.

From how confident they are it seems like they knew that there might be problems with asset licence history, becaue only that image is being asked fot proof of licence.

To me it looks like they might know how to make image asset to not show up in license history - they do the expoit (maybe changing available licence types multiple times untill break it) the bug that makes license history vanish.

The following standard procedure was made in try to solve this problem:
1. logged out - logged in - cleared broswer cache and cookies
2. Multiple devices was used in testing
3. An attempt to use standard troubleshoot solutions were made, including "”asset is not in licence history, but able to re-downlaod for free" - the proposed trouble shoot were attempted but it did not fix the licence history.
4. Multiple attempts have been made wiht Adobe Stock support, but this problem might be extended into support admin portals as well.