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LorenzoSCC
Participant
November 27, 2023

Accidental License / Stock not very intuitive for new users.

  • November 27, 2023
  • 2 replies
  • 172 views

I'm new to Stock.. I clicked on the License button assuming it would give you the details about the license... nope it'd downloaded and licensed the photo #423534119 which is of no use to me.

 

there is no FAQ's or Guide about licenses at first level information apparent in the interface. You have to click through many layers to get to the specifics about the licenses. 

 

I appreciate the minimal design, but.... learn by error is a little frustrating.

    This topic has been closed for replies.

    2 replies

    C
    Community Manager
    Contributor1Community Manager
    Community Manager
    November 28, 2023

    Hello @LorenzoSCC, I've refunded the credit for the accidental license.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      November 28, 2023

      The licence button will license the asset if the licence costs one credit only. For assets that are pricier, you will get asked a confirmation. So be careful not to confirm and check first again, if it is really what you want.

       

      Information about the licence to take may be found by clicking here:

      It would be very frustrating for a high-volume customer to get confirmation messages each time. So Adobe chose the easy way.

       

      @Contributor1 will chime in and decide on the actions to take. I'm confident that you will be compensated for your lost licence credit if necessary.

      ABAMBO | Hard- and Software Engineer | Photographer
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