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Participant
November 11, 2024

Accidentally clicked license button

  • November 11, 2024
  • 3 replies
  • 207 views

I accidentally clicked the License button on an image I had no interest in, that was on the homepage.

 

I did not use the image and deleted it from my computer.

 

Image number: 1030319105

 

I would suggest implementing a confirmation window when licensing images.

Thank you

This topic has been closed for replies.

3 replies

Riya123
Adobe Employee
Adobe Employee
November 11, 2024

credit granted for accidental licening 

Riya123
Adobe Employee
Adobe Employee
November 11, 2024

Hi @sarahs60383648  - I have granted a replacement license for the accidental licensing . Thank you for deleting the file . We do show a confirmation modal with the number of credits needed for assets more than 1 plan credit. I will share this feedback with the team for standard asset purchase . Thank you !! 

Abambo
Community Expert
Community Expert
November 11, 2024

@Riya123 may help you out with this.

 

A confirmation is asked for all assets costing more than one credit. It is important that people licensing a lot of assets immediatly get alerted if they, by error, selected a premium asset. If for every of their licensed assets a confirmation would get asked, there would have been much more costly errors. After an initial training (that's why the free trial is for, isn't it?), you should be able to avoid accidental licensing. It did indeed happen also once to me, but only once. 😉

ABAMBO | Hard- and Software Engineer | Photographer