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Participant
Oct 17, 2024 4:49 PM UTC
Open for Voting

accidentally licensed the wrong image

Hi.
I accidentally downloaded the wrong image from Adobe Stock (#626343359), I need another one (#628916280). They are similar, so I am confused. Can I exchange them?

2 replies

Participant
Oct 18, 2024 11:30 AM UTC

Thank you very much!
Yes, of course, I have already deleted the file of the mistakenly downloaded image.
I will be more careful in the future.

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Riya123
Adobe Employee
Adobe Employee
Oct 17, 2024 7:55 PM UTC

Hi @Vasca de Sole - Unfortunately once licensed , it cannot be reverted. Since this is the first time , I have granted you a replacement license for the accidental licensing . Please do not use that file(626343359) anymore and delete any copies of the file you have in your local storage. Thanks.

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