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Participant
July 14, 2026

Adobe is failing to open, combine or save JPG files. I have been using Adobe to do these things for years, as of two weeks ago, it is almost impossible to work with image file types. This is a required function for my job and needs to be fixed.

  • July 14, 2026
  • 1 reply
  • 14 views

I select multiple files, all .PDF or .JPG, no file exceeds 3MB in size. Then I right click on the files and hit Combine. When I hit Combine I get Error marks on all the images and it tells me they cannot be opened. Sometimes I can back out, save just the .PDF files and open the images separately and drag and drop, other times I can add them after the fact with Insert Pages under the Thumbnail menu. But most times I just cannot add the images and that renders my work useless as the images are required. This only started about 2 weeks ago and needs to be fixed immediately or my company will start to lose money based on inability to use this product.

    1 reply

    yamato713108855
    Community Expert
    Community Expert
    July 14, 2026

    I am very sorry, but which app are you referring to?
    Is it related to Adobe Stock?