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November 27, 2025

Adobe Srock

  • November 27, 2025
  • 1 reply
  • 127 views
Hello Adobe Community and fellow contributors, my name is Adassa
My Adobe Stock Contributor account was deactivated in 2025, and the reason I received was “suspicious sales activity”.
I want to clearly state that I am 100% not involved in any fraudulent or illegal actions, and I am confident that I did not violate any Adobe rules or Contributor guidelines.
 
The content I was uploading included AI-generated images (Artificial Intelligence artwork), and I made sure that all assets fully complied with Adobe Stock standards, had proper prompts, were unique, and did not contain any violations, copyright issues, or policy breaches.
 
The block happened only because of sales/download activity, which I have absolutely zero connection to or control over.
I have never manipulated downloads, created fake sales, boosted views, or used any dishonest method.
Therefore, I am certain that this issue is not related to my actions, and I have no involvement in anything suspicious.
The account suspension was completely unexpected, and I am still waiting for a response from Support after I submitted an appeal.
I would really appreciate guidance or shared experience from Community Experts and other contributors regarding:
• How should I best communicate this to Adobe Support?
• What exact details should I provide in my next appeal?
• How long does this kind of investigation usually take?
• Has anyone faced a similar sales-only related deactivation, and what was the outcome?
Thank you very much for your time and support.
Adassa

1 reply

daniellei4510
Community Expert
Community Expert
November 27, 2025

In addition to my response to your DM, it's my understanding that an appeal need not be fired unless you are informed that your account has been permanently deactivated. Someone correct me if I'm wrong, but you first need to use the Contact us link you were provided when you attempted to access your dashboard. Or, at the very least, when Adobe lets you know specifically what caused the deactivation, so that you better understand what you are appealing.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.