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DeAnneWood
Participant
January 17, 2025

Adobe stock file 467216521 is the incorrect file

  • January 17, 2025
  • 2 replies
  • 176 views

 I purchased Adobe Stock file 467216521 and is the incorrect file

2 replies

C
Community Manager
Contributor1Community Manager
Community Manager
January 21, 2025

Hello @DeAnneWood, I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 19, 2025

Yes, that happened at the time, because users selected their own preview image, and some users made errors with that. You will need to select a different asset. This asset will be rechecked and then withdrawn.

 

@Contributor1 will take care of that and will be probably able to refund your credit.

ABAMBO | Hard- and Software Engineer | Photographer
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