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Participant
Jul 25, 2024 7:47 PM UTC
Open for Voting

adobe stock image ..is adobe misleading/scamming us to subscribe then to upgrade?

I subscribed to the free trial to download 10 stock images, including this one: https://stock.adobe.com/834484050. After subscribing, the link shows "Page Not Found." However, the link works and prompts for a subscription when accessed from a non-subscribed account.

This feels misleading. Can you explain why this happens and help me access the images promised in the free trial?

2 replies

Abambo
Community Expert
Community Expert
Jul 28, 2024 2:17 PM UTC

What country are you in? Some countries don't have access to all assets in the library. So it is important to do your research for assets in a region that is yours. The region is tagged to your credit card, so a credit card from Turkey, as an example, requires that your account is set to Turkey.

 

If the asset is not available in your region, you can't license it.

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ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
Jul 25, 2024 7:58 PM UTC

Hello @mjh38817606evhi, apologies for the issue you are encountering. Could you please provide more details about which step results in a "Page not Found" error? 

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