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mjh38817606evhi
Participant
July 25, 2024

adobe stock image ..is adobe misleading/scamming us to subscribe then to upgrade?

  • July 25, 2024
  • 2 replies
  • 240 views

I subscribed to the free trial to download 10 stock images, including this one: https://stock.adobe.com/834484050. After subscribing, the link shows "Page Not Found." However, the link works and prompts for a subscription when accessed from a non-subscribed account.

This feels misleading. Can you explain why this happens and help me access the images promised in the free trial?

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 28, 2024

What country are you in? Some countries don't have access to all assets in the library. So it is important to do your research for assets in a region that is yours. The region is tagged to your credit card, so a credit card from Turkey, as an example, requires that your account is set to Turkey.

 

If the asset is not available in your region, you can't license it.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Manager
Liza5C0CCommunity Manager
Community Manager
July 25, 2024

Hello @mjh38817606evhi, apologies for the issue you are encountering. Could you please provide more details about which step results in a "Page not Found" error? 

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