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Participant
May 28, 2024 2:02 PM UTC
Open for Voting

Adobe stock not working in photoshop elements anymore

Hey I was able to run adobe stock just fine for the first few months afte purchasing, now every time I search for anything "We're unable to process your request. Please try again later.", this message pops up. Anyone know how to fix this?

3 replies

Abambo
Community Expert
Community Expert
Jul 22, 2024 11:19 PM UTC

@Frank38491707z2ut ,

 

Maybe! It looks that it got resolved, as OP did never come back to update his status.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
Jul 19, 2024 6:21 PM UTC

I've had the same problem for the past month and received the same error message using Elements 2024. But I just tried it and Adobe Stock Photos opened. May be some one fixed the error or it could be a traffic problem with their server.

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Abambo
Community Expert
Community Expert
Jun 8, 2024 12:45 PM UTC

Are you signed in?

 

Does it work when you open the stock site with a browser and check it? https://stock.adobe.com

If yes, the issue is probably with Photoshop Elements. If not, please report the browser error message here.

 

Did you change your region?

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ABAMBO | Hard- and Software Engineer | Photographer