Participant

Adobe Stock Vector Downloaded as an Image not Vector

Forum|Forum|1 year ago
July 8, 2024
5 replies
550 views

Hi there,

I recently downloaded 3 vector files 734395496, 734393452 and 734389525. I downloaded them as an illustrator file but when opening this it's only an image and not an editable vector. I need to be creditted for these 3 assets.

Asset Quality

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LLyzabeth

Participant

@Contributor1 Thank you so much!

C

Contributor1

Community Manager

Hello @LLyzabeth, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

C

Contributor1

Community Manager

Hello @Jacqueline Adine Du Preez, I see the issue you're referencing and I've added 3 credits back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vectors.

Abambo

Community Expert

It's always helpful to share a screen shot of what you see:

@Contributor1 will chime in a see what needs to be done. You will need to select a different asset.

(@contributor 1, I opened this on my iPad, and it asked me, if I would like to paste the asset to Illustrator. in othe cases, I was simply presented with the contend.)

ABAMBO | Hard- and Software Engineer | Photographer

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LLyzabeth

Participant

I have a similiar issue, I downloaded 731660952 today as a vector file, but it is not a vector image, and it give me a missing link error notice when opening up the .ai file so it is not editable in Illustrator, I need to be credited for the download. Thank you!

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