Skip to main content
Participant
July 8, 2024

Adobe Stock Vector Downloaded as an Image not Vector

  • July 8, 2024
  • 5 replies
  • 550 views

Hi there,

 

I recently downloaded 3 vector files 734395496, 734393452 and 734389525. I downloaded them as an illustrator file but when opening this it's only an image and not an editable vector. I need to be creditted for these 3 assets.

This topic has been closed for replies.

5 replies

Participant
July 10, 2024

@Contributor1 Thank you so much!

Community Manager
July 9, 2024

Hello @LLyzabeth, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Community Manager
July 9, 2024

Hello @Jacqueline Adine Du Preez, I see the issue you're referencing and I've added 3 credits back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vectors.

Abambo
Community Expert
Community Expert
July 8, 2024

It's always helpful to share a screen shot of what you see: 

@Contributor1 will chime in a see what needs to be done. You will need to select a different asset.

 

(@contributor 1, I opened this on my iPad, and it asked me, if I would like to paste the asset to Illustrator. in othe cases, I was simply presented with the contend.)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
July 8, 2024

I have a similiar issue, I downloaded 731660952 today as a vector file, but it is not a vector image, and it give me a missing link error notice when opening up the .ai file so it is not editable in Illustrator, I need to be credited for the download. Thank you!