Adobe Stock "Vector" is really just image that I can't edit

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Hi,

I licensed "Sunset in Torino, Italy with tower. Vector illustration, symbol of Torino city." #928616971. I licensed it with the intent to recolor it and adapt it is a vector illustration, because that is how it was advertised, but the file is really just an image. This is not what I paid for. How do I get a vector?

C

Contributor1

Community Manager

Hello @Erika25899660vyl5, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Abambo

Community Expert

Your findings are correct. The included data is only a picture, and the asset is unusable. The only option you would have is to trace the asset, with all the caveats that this will cause.

@Contributor1 will take care of this asset and refund the plan credit. The asset will probably be removed, and you will need to look for a different asset that fits your needs. Sorry for this.

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ABAMBO | Hard- and Software Engineer | Photographer

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