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margaretp1966
Participant
Oct 29, 2024 5:47 PM UTC
Open for Voting

AI photo has malformed sections, would like a refund

The stock photo image id 688589684 has some weird sections that render it unusable, however I didn't spot them until I had purchased the image. Can I get a refund? I attached a screenshot with the aberrations circled in hot pink.

3 replies

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
Oct 29, 2024 5:53 PM UTC

You beat me to it! 🙂

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    Oct 29, 2024 5:53 PM UTC

    @Contributor1 ?

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
      Riya123
      Adobe Employee
      Riya123
      Adobe Employee
      Oct 29, 2024 5:52 PM UTC

      Hi @margaretp1966 - I see the issue as well with asset. I have added a replacement credit back to your account for this asset. Hope this helps. Thanks.

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