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dakotakid_parker
Known Participant
Jan 2, 2025 2:38 AM UTC
Open for Voting

Audio File in Adobe Libraries / Stock

Recently discovered that some audio files I had done a search for and added unlicensed previews in a library do not play (preview), nor will they download in Mac Chrome. In Safari, clicking on an audio file will open another window and can be previewed.

I checked settings in Chrome, and cleared the cache. Settings allow audio, and other sites, like YouTube will play sound just fine. This doesn't account for the beachballing of the file when download is clicked.

These were selected as possibles for a project a year ago, and with a couple exceptions, are not licensed files.

And downloading a file in Chrome gives me a dialog box to choose a format, but does not display any choices.

This is just bizarre behavior. Clicking on "download" in the Safari library just downloads a preview file like you would expect.

Sure seems like a great big bug in Chrome. Thoughts?

3 replies

Abambo
Community Expert
Community Expert
Jan 2, 2025 8:26 PM UTC

@dakotakid_parker,

Whatever! Who of us understands the mysteries of the IT. It's kind of sorcery... 😂 

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ABAMBO | Hard- and Software Engineer | Photographer
dakotakid_parker
Known Participant
Jan 2, 2025 5:53 PM UTC

I disabled all the extensions m- there are no ad blockers. The preview function works. I re-enabled them. Still works.

I dunno -- some kind of glitch in the machine that resolved itself overnight?

Safari works, now Chrome is working as well. 

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Abambo
Community Expert
Community Expert
Jan 2, 2025 3:51 PM UTC

Disable any add ons you may have in Chrome, especially add blockers. That may help.

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ABAMBO | Hard- and Software Engineer | Photographer