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Participant
Jul 31, 2024 8:59 AM UTC
Released

"Available resource allocation No plan" - when there is a plan

Can`t download anything from Adobe Stock, even though i have a monthly payment plan - there was no problems with payment, my 350 resources a month plan is visible in my  "managa account" tab, and when I click on my profile pic on stock, there is strange information ""Available resource allocation No plan".

Does anyone know whats the problem? Everything was working fine on friday.

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2 replies

Participating Frequently
Aug 1, 2024 3:43 PM UTC

Has been resolved. 

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Participating Frequently
Jul 31, 2024 3:03 PM UTC

Hello @Network5C32, sorry for the inconvenience. Your credits for the month of July should now be back in your account. Please update your credit card expiration date, as it expired in July '24.

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