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jackthegiantkiller
jackthegiantkiller
Inspiring
September 15, 2025

Bad asset quality: How to report issues with Adobe Stock imagery?

  • September 15, 2025
  • 2 replies
  • 110 views

Yeah I was wondering the same as I'm currently trying to use some Adobe stock footage my client selected 1426758896, and it's terrible quality. While being 4K it looks like somebody did a bad pulldown from 24p to 30p, as there are inconsistent doubled frames and it has really bad compression artifacts. Users should be able to quickly file a complaint not just about copyright issues but the quality of your stock.

 

[moderator detached this from a different thread]


[Moderator cured the subject for clarity. Was: How to report issues with Adobe Stock imagery?]

2 replies

C
Community Manager
Contributor1Community Manager
Community Manager
September 17, 2025

Hello @jackthegiantkiller, I'll send these details of 1426758896 to be reviewed internally. Thank you for the report  and sorry for the problem with the video quality.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 16, 2025

Check the correct answer of this thread: https://community.adobe.com/t5/stock-discussions/add-a-way-to-report-an-issue-with-a-stock-image/m-p/13650114#M69646.

 

You just did report the asset for quality issues and @Contributor1 will have a look at it. Adobe's review team will decide on the asset.

 

But I agree with your findings. I do not wonder that it has quality issues, as it is a generative AI video, and probably most of them have issues one way or an other. I only wonder that the Adobe moderation team did not right away refuse this asset. 

 

My recommendation to avoid any errors with generative AI videos:

You should convince your client to look for different stock footage that is not generative AI, as all generative AI will probably have similar problems. There is a possibility to search for similar assets, then selecting the filter to show only video and exclude generative AI. 

ABAMBO | Hard- and Software Engineer | Photographer
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