Bad picture quality

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Hi! I've bought a interior picture (#/240846604) which is bad quality. There are blured items (eg. whole kitchen table) which should be sharp. It looks like AI generated. What can I do to get my credit back?

Asset Quality

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C

Contributor1

Community Manager

Internal review complete.

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D

defaultjckgqtanj6alAuthor

Participant

@Contributor1 Thank You very much!

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C

Contributor1

Community Manager

Hello @defaultjckgqtanj6al, I see the issue you're referencing and I've refunded your credit. I believe this is a low resolution 3D image and not an AI issue to clarify. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

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Jill_C

Community Expert

Perhaps @Contributor1 can help you get a refund for this license.

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Jill C., Forum Volunteer

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