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defaultjckgqtanj6al
Participant
October 11, 2023

Bad picture quality

  • October 11, 2023
  • 4 replies
  • 350 views

Hi! I've bought a interior picture (#/240846604) which is bad quality. There are blured items (eg. whole kitchen table) which should be sharp. It looks like AI generated. What can I do to get my credit back?

This topic has been closed for replies.

4 replies

C
Community Manager
Contributor1Community Manager
Community Manager
November 9, 2023

Internal review complete.

    D
    defaultjckgqtanj6alAuthor
    Participant
    October 12, 2023

    @Contributor1  Thank You very much!

    C
    Community Manager
    Contributor1Community Manager
    Community Manager
    October 11, 2023

    Hello @defaultjckgqtanj6al, I see the issue you're referencing and I've refunded your credit. I believe this is a low resolution 3D image and not an AI issue to clarify.  I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the image.

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    October 11, 2023

    Perhaps @Contributor1 can help you get a refund for this license.

    Jill C., Forum Volunteer
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