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Participant
August 15, 2024

Can't download stock images with free trial

  • August 15, 2024
  • 5 replies
  • 374 views

I can't download stock images with the free trial, even though it says you can download 10 images with the trial. Every time I click to download, a pop-up window appears, asking me to select a plan. I proceed by clicking the free trial, then pop-up says, 'Good News, looks like you already have a plan,' and closes. This process keeps repeating, and it won't let me download anything. Does someone know how to solve this?

 

 

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5 replies

Community Manager
August 16, 2024

Fixed. 

Participant
August 16, 2024

Yes, it's working now. Thanks so much!

Community Manager
August 16, 2024

Hi @Angie251638472xmd, apologies for the inconvenience. Could you please try it out again? It should work now. 

Participant
August 16, 2024

Yes, I tried logging in and logging out, and didn't work. I also tried it on another web browser, but it still didn't work. Thanks though.

Abambo
Community Expert
Community Expert
August 16, 2024

Sign out and sign in again. Check if that helps.

ABAMBO | Hard- and Software Engineer | Photographer