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Jens29708316esdr
Participant
September 25, 2025
Open for Voting

Can't download the Stock preview

I have over 100 Stock credits, but whenever I want to download the preview picture, Adobe asks me to purchase the free subscription. Anyone have the same problem? The german support could not help me.

    14 replies

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    Dexter Kho
    Participant
    September 26, 2025

    Same issue here, been trying since last night. Adobe Live Support stated that there was a server-side issue. BUT the problem still remains until this second, come on Adobe! Don't waste my time!

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      Ben_KJP
      Ben_KJP
      Participating Frequently
      September 25, 2025

      Having same issue. Attempt to force a paid plan selection. Project cannot move forward until this is fixed.

       

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        Melissa Farr
        Participant
        September 25, 2025

        Yes... mine was working fine a day or two ago, but not today. 

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          IMPART Hamburg
          Participant
          September 25, 2025

          I've also had this problem since today. It was still working a few days ago.

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