Can't share Adobe Stock Library or download any previews

My coworker is having the same issues sharing a library link with Adobe Stock images. No matter what he does, his library won’t load on my end. We both are under the same enterprise account. He has tried generating links from his end and sharing, directly sharing the library with me, and I can see it in shared but it won’t open. He also made his board public. All it has in it is Adobe Stock images. It just scrolls and scrolls. His links don’t work on his end either. Is there a hidden setting that we are missing?

@Liza5C0C Thank you for the update and your team's attention to this matter.

Thanks for the quick response.

The fix is scheduled to be deployed by the end of today. Thank you for your patience. 

Having the same issue preventing me as Owner to share my Adobe Stock library with team collaborators. Also, receiving the same error message. Any updates?

Hi! Any update on this, please? 

Would really appreciate an update on this, just realised the same thing, you could DEFINITELY download previews that were low resolution and watermarked without needing a subscription to Adobe Stock. Without any update I'm just going to assume they intentionally removed this feature to encourage more people to buy a subscription to Adobe Stock on top of their current Creative Cloud subscription which is absolute bull.

Same issue, when I want to download a watermarked preview video for my video draft instead of the usual video resolution selection window there was a paywall asking for Adobe Stock subscription payment. Tried to contact Adobe live support twice since yesterday but somehow nobody knew what was actually going on. One agent even stated that to download a watermarked preview, I should sign up for a free trial to do that. May I know since when that was the case? I just need the preview file...

Thanks for the quick response.

Apologies for the inconvenience. We are aware of the issue and are actively working on a resolution.