Skip to main content
Participant
September 25, 2025

Cannot download preview, it bugs me to pay

  • September 25, 2025
  • 3 replies
  • 338 views

I can't download preview on stock videos. It keeps popping up a paywall. Just last night, I was still able to download video previews. So I believe is a bug. Please investigate and fix. 

3 replies

Participant
September 27, 2025

Same issue here. Definitely a bug.

Ben_KJP
Participating Frequently
September 25, 2025

I'm getting this message when I try to download previews through Libraries: 

 

Ten A
Community Expert
Community Expert
September 25, 2025

You can get preview via Photoshop's CC Library panel.

 

https://helpx.adobe.com/stock/help/find-stock-assets-in-app.html