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Participant
July 23, 2026

Contributor portal: Submit button click does nothing — TypeError "Cannot read properties of undefined (reading 'find')" in production JS, submission dialog never opens

  • July 23, 2026
  • 2 replies
  • 79 views

STEPS TO REPRODUCE

1. Select a fully completed asset with the title, keywords, and category filled in and a green checkmark displayed.
2. Confirm that the Submit button is green and active.
3. Click Submit.

RESULT

The click is registered. The telemetry event "show-content-submission-dialog" is sent, and /log/event returns HTTP 204.

However:

- the confirmation dialog never opens;
- no moderation submission request is created;
- the asset remains in Uploads.

The HTTP 204 response belongs only to the telemetry request. It is not a response from the moderation submission endpoint.

CONSOLE ERROR

Uncaught (in promise) TypeError:
Cannot read properties of undefined (reading 'find')

at h (main.a6ec8041f56484dbcbcb.js:14:85808)
at A (main.a6ec8041f56484dbcbcb.js:14:92090)

ROOT CAUSE OBSERVED IN THE DEPLOYED BUNDLE

The failing production function executes logic equivalent to:

function h(e) {
    let t = a[e.language || 1];
    let s = new Set(e.keywords);

    return !!t.find(keyword => s.has(keyword));
}

During reproduction, the lookup:

a[e.language || 1]

resolves to undefined.

The code then calls:

t.find(...)

Calling .find() on undefined throws the TypeError and rejects the Promise inside the submission workflow.

The exception occurs after the Submit click is registered but before the confirmation dialog is rendered. Therefore, the dialog never opens and no actual SUBMIT_ASSETS_FOR_MODERATION request is created.

LANGUAGE SELECTION TEST

I changed the Keyword Language to multiple different values available in Adobe's official dropdown.

After every change, I saved the metadata and retried Submit.

The result was the same for every tested language:

- the lookup still resolved to undefined;
- the same .find() exception was thrown;
- the confirmation dialog did not open;
- no moderation submission request was created.

This suggests that the language mapping is missing, incomplete, or not initialized when the submission readiness check runs. It is not resolved by selecting another language from the dropdown.

NOT A BROWSER ISSUE

The issue was reproduced after:

- deleting all Adobe cookies and site data;
- signing out and signing back in;
- restarting the browser and computer;
- updating Google Chrome;
- performing a hard refresh;
- testing the English interface;
- selecting only one asset;
- testing multiple Keyword Language values;
- disabling VPN;
- confirming that no ad blocker is active.

The HAR file shows that Adobe receives the Submit click but creates no moderation submission request.

SUGGESTED FIX

Add defensive validation before accessing the language-specific keyword list:

function h(e) {
    const languageKeywords = a?.[e.language ?? 1] ?? [];
    const assetKeywords = new Set(e.keywords ?? []);

    return languageKeywords.some(keyword =>
        assetKeywords.has(keyword)
    );
}

Adobe engineering should also investigate why values selected from the official Keyword Language dropdown do not resolve in the language mapping.

Please escalate this issue to the Adobe Stock Contributor engineering team.

HAR file, console log, screenshots, and the relevant deployed JavaScript bundle are available on request.

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 26, 2026

    Adobe system engineers were performing some maintenance. 

    I understand the problems have been resolved. 

    You can check the system status report below in real-time.

    https://status.adobe.com/

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    Cosmic Studio
    Inspiring
    July 23, 2026

    Hi, I was having a similar issue with the "Submit File" button. In my case, it changed from green to blue after I clicked it, but nothing happened after that.

    The problem stopped occurring after I changed my region from Brazil to the United States

    AndreAuthor
    Participant
    July 24, 2026

    Thank you — this may be an important clue.

    Could you please clarify exactly where you changed the region from Brazil to the United States?

    Was it in:
    - the main Adobe Account profile,
    - Adobe Stock Contributor settings,
    - payment/tax settings,
    - or browser/site locale settings?

    Also, did you see the same console error before changing the region?

    Uncaught (in promise) TypeError:
    Cannot read properties of undefined (reading 'find')

    My issue reproduces across approximately 20 different assets and on different operating systems, so a region-specific account configuration may explain why only a small subset of contributors is affected.

    Cosmic Studio
    Inspiring
    July 24, 2026

    Hello, I followed these steps:

    • Opened the Contributor Dashboard (the page where you can see your accepted assets and earnings).
    • Scrolled all the way to the bottom of the page (you can use the End key as a shortcut).
    • Clicked Change Region in the bottom-left corner.
    • Switched the region to United States.

    After that, everything went back to normal, even after switching the region back to Brazil.