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Download Error in adobe stock

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Afternoon, I have an on-going issue with downloading "Stock". I have CC+Stock. When I attempt to download an image I get the following -

Does anyone know what is causing this? Thanks in advance.

Kevin Stohlmeyer

Community Expert

@Riya123 I believe this is no longer an issue. @chrystinah48968508 can you confirm?

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chrystinah48968508Author

Participant

We’re good. Thank you

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Riya123

Adobe Employee

hi @chrystinah48968508 - our team is actively working on fixing this soon . Meanwhile can you try licensing and downloading this asset from the search results page.

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Kevin Stohlmeyer

Community Expert

Same here.

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Abambo

Community Expert

It did just now work for me. System status shows no issues, except for Experience Cloud.

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ABAMBO | Hard- and Software Engineer | Photographer

T

tfr_hlx_pt

Participating Frequently

Hello,

is Adobe Stock down?

I'm trying to download some images, I still have over 900 crédits, and it's giving me a pop up error when I download an image.

Plus, the website is looking a bit disconfigurated...

My team colleague is also having the same issue.

Please see the attached images.

Anyone facing the same problem?

Thanks in advance

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