Downloaded two Reeded Glass templates and neither work.

I downloaded two separate Reeded Glass effects from Adobe Stock and neither of them work.

This is from https://stock.adobe.com/templates/reeded-glass-refraction-image-effect-mockup/1394985931

And this is the image it created. Not at all like reeded glass.

Second one I tried, https://stock.adobe.com/templates/reeded-glass-texture-image-effect-mockup/984722752 just looks like a glass overlay.

There's no instructions, but the files both look straight-forward. Help or refund?