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Participant
February 14, 2024

File #465823453 was not a bundle, refund request

  • February 14, 2024
  • 3 replies
  • 279 views

File #465823453

Design was supposed to be a bundle, but it was a single image instead. How do I receive the correct bundle set or a refund? Thank you

This topic has been closed for replies.

3 replies

Community Manager
February 26, 2024

(updating status of thread to acknowledged)

Community Manager
February 26, 2024

Hello @Penny Shaw, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

Abambo
Community Expert
Community Expert
February 26, 2024

Sorry for the delayed reaction. I tagged @Contributor1, who normally checks that and refunds you.

 

ABAMBO | Hard- and Software Engineer | Photographer