Skip to main content
Penny Shaw
Participant
Feb 14, 2024 1:16 AM UTC
Open for Voting

File #465823453 was not a bundle, refund request

File #465823453

Design was supposed to be a bundle, but it was a single image instead. How do I receive the correct bundle set or a refund? Thank you

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Community Manager
Contributor1Community Manager
Community Manager
Feb 26, 2024 4:02 PM UTC

(updating status of thread to acknowledged)

Translate
    Community Manager
    Contributor1Community Manager
    Community Manager
    Feb 26, 2024 3:59 PM UTC

    Hello @Penny Shaw, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

    Translate
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      Feb 26, 2024 2:50 PM UTC

      Sorry for the delayed reaction. I tagged @Contributor1, who normally checks that and refunds you.

       

      Translate
      ABAMBO | Hard- and Software Engineer | Photographer
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices