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Participant
Oct 23, 2023 4:01 AM UTC
Open for Voting

Free image license not responding

Hello! I'm currently encountering a problem, When I use Adobe stock's free image gallery, When pressing free authorization, it will not respond and cannot authorize normally. However, images that have been authorized by the original database can be downloaded normally. I would like to ask what is the problem that prevents free images from being authorized?

 

你好!
我目前遇到一個問題,
當我使用Adobe stock的免費圖片庫時,
按免費授權時,它不會響應,無法正常授權。
但經過原庫授權的圖片可以正常下載。
請問是什麼問題導致免費圖片無法授權?

您好!我目前遇到一個問題,當我使用Adobe Stock的免費圖庫時,點擊免費授權時,它沒有反應,無法正常授權,但不知資料庫已經授權的圖片是可以正常下載的。想詢問一下這是什麼問題影響免費圖片無法授權?

 

6 replies

Adobe Employee
Oct 26, 2023 4:57 PM UTC

This problem is fixed. Users in TW should be able to proceed as normal now. Thanks everyone for your patience. 

EB

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Adobe Employee
Oct 24, 2023 5:14 PM UTC

Hi,我是 Adobe Stock 的產品經理,謝謝您的回報此問題,目前我們正在調查/處理這個授權問題。在我們調查的同時,您可以從網站下方切換地區至其他地區(例如:美國),即可暫時解決此問題。非常不好意思造成不便,我們會盡快解決此問題。

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Participant
Oct 24, 2023 4:15 PM UTC

我也找好久,下方國家改英文介面,就可以免費授權下載了~

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Abambo
Community Expert
Community Expert
Oct 24, 2023 8:44 AM UTC

I've tried and it worked for me, without a problem. Are you behind a corporate firewall? What is your region/country?

 

Did it work before, or is this the first time you try to licence?

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ABAMBO | Hard- and Software Engineer | Photographer
MAGGIE000Author
Participant
Oct 24, 2023 2:06 AM UTC


我換使用Microsoft Edge瀏覽器
但依然出現問題無法使用QQ

I switch to Microsoft Edge browser
But there is still a problem and cannot be used

 

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Abambo
Community Expert
Community Expert
Oct 24, 2023 12:00 AM UTC

Try using a different browser. 

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ABAMBO | Hard- and Software Engineer | Photographer