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Participant
Jan 2, 2024 2:35 PM UTC
Open for Voting

How to report bad image quality?

The asset in question is 625062663, I downloaded it because the thumbnail looks ok, however upon opening the .ai file I can now see the image very poor quality and cannot be used in my project. I'm afraid the misleading thumbnail will cause other users the same problem, I had, please remove the asset from the library.  Here is a closeup of the asset:

 

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2 replies

Community Manager
Jan 2, 2024 4:16 PM UTC

Hello @Juan86, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

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Jill_C
Community Expert
Community Expert
Jan 2, 2024 3:57 PM UTC

It is indeed very amateurish. Perhaps @Contributor1 can request that the moderation team take another look at this one. 

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Jill C., Forum Volunteer