Participant

How to report bad image quality?

Forum|Forum|2 years ago
January 2, 2024
2 replies
263 views

The asset in question is 625062663, I downloaded it because the thumbnail looks ok, however upon opening the .ai file I can now see the image very poor quality and cannot be used in my project. I'm afraid the misleading thumbnail will cause other users the same problem, I had, please remove the asset from the library. Here is a closeup of the asset:

Asset Quality

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C

Contributor1

Community Manager

Hello @Juan86, I see the issue you're referencing and I've added a credit back to your account. I'll send these details to be reviewed internally. Thank you for the report and sorry for the problem with the vector.